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Frequently Asked Questions |
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Contact
What information do I need to provide Media Inc when I call, chat or e-mail?
- Product name and model number.
- Your E-mail address
- Quantity if you want to purchase.
- Detailed description of the problem if you already using our product.
Would you like to see and receive special offers, coupon codes or exclusive promotions?
Looking for special offers, coupon codes, and exclusive promotions? Visit our website www.mediainc.com.pk atleast once a week.
And look forward to..
1. Advanced notice on hot new product releases
2. Exclusive promo codes
Act fast, these deals are hot so they are only available for a limited time. The good news is we are posting out fresh deals every week!
How do I contact Media Inc?
Please use the following link to contact us at Media Inc:
* Customer Service Phone: 042-5788004-6
* Email: info@mediainc.com.pk
* MSN: mediainc@hotmail.com
* Skype: mediapk
How do I redeem Media Inc exclusive promo codes?
To redeem Media Inc exclusive promo codes you must visit our website and order he promotional offer within the same week.
How do manufacturers and vendors contact Media Inc purchasing team?
If your company would like to introduce its products to Media Inc., email us at: ceo@mediainc.com.pk
Does Newegg.com offer any technical support or advice?
Media Inc do offer any technical assistance. Please contact our technical staff for accurate answers to your technical questions and for insight on how different products interact together.
Does Media Inc have a walk-in store or will call facility where I can physically pick-up my merchandise?
We do have a store. All orders are placed online, you collect the goods personally or we can shipped via FedEx and UPS,TCS and Land route courier services.
Payment
How can I pay for my Media Inc purchase?
- Bank Transfer
- Crossed cheque
- Cash on delivery.
Sales Tax
Sales Tax @15% will be charged if you require a sales tax invoice.
No Sales tax invoice, NO SALES TAX
Resellers: We do currently have a reseller or discount program available. Media Inc currently already negotiates the best possible prices for you and offers these great prices to all of our resellers. Anytime we receive any specials or promotions, we immediately post them on our website for you to take advantage of.
Warranty FAQs
When does coverage begin?
Coverage for all items warranties begins the day of your purchase. Except Accidental Damage From Handling
What happens if my product is beyond repair?
If Service Net's service network determines that your product is beyond repair but is in accordance with the coverage terms and conditions of your contract, Service Net will replace it with a same or like product at no cost to YOU!
What happens if my product is beyond repair?
If Media Inc determines that your product is beyond repair but is in accordance with the coverage terms and conditions of your contract, Media Inc will replace it with a same or like product at no cost to YOU!
How quickly can I expect to receive service?
Repair or replacement of the product normally takes less than 4 days.
Installation FAQs
Who do I call if there is a problem with the installation?
If for some reason you have a question or problem with the Installation, please call our Installation Professional.
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